Mobility Platform Status Status

Health checks

All Systems Operational

System Health Operational

API Operational

Payment Transactions: Chase Operational

Payment Transactions: CommerceHub Operational

Mobility Engine Operational

Microtransit / Paratransit Operational

Travel Tools Operational

Barcodes Operational

Affiliate Passes Operational

Fare Capping Operational

Push Notifications Operational

Utilities: Rider Alerts, Favorites, Events Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

Kuba Denmark stability issues

Resolved - This incident has been resolved.
Apr 15, 00:24 UTC

Investigating - We're observing general instability of our internal systems, all services and customers can experience interruptions
Apr 15, 00:18 UTC

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

Genfare issues

Resolved - This incident has been resolved.
Apr 10, 21:30 UTC

Identified - We're observing an increased number of failed requests towards Genfare
This can affect customers accessing barcodes.
Apr 10, 19:52 UTC

Apr 9, 2025

No incidents reported.

Apr 8, 2025

Genfare issues

Resolved - The previously announced Genfare issues have now been resolved
Apr 8, 16:54 UTC

Investigating - We're observing an increased number of failed requests towards Genfare
This can affect customers accessing barcodes.
Apr 8, 15:19 UTC

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.